Toyne Tailored Apparatus Showcases Customization Capabilities
Breda, Iowa - From the beginning phases of development to the final product, Toyne has always been known for their unique level of customization and the company is currently taking steps to further emphasize their personalized production process. Now known as "Toyne Tailored Apparatus," the rapidly growing fire and emergency vehicle company is using this moniker to raise awareness of their upfront focus on precision engineering and the exclusive features available on a custom Toyne truck.
Toyne is reintroducing their customization capabilities across a range of company communications including social media channels, customer e-newsletters and interactive web tools and resources. Internally, employee initiatives and training are demonstrating a renewed commitment to customer collaboration and communication during every phase of production. Additionally, the recent addition of advanced CAD software will allow customers more elaborate customization during the initial planning stages for their personalized apparatus.
In line with their vision, the manufacturer is also equipping their dealers with increasingly more resources to meet their customer's needs and provide Toyne's personalized service standards to ensure the final product meets each individual's exact specifications. Apart from being in ongoing contact with their Toyne representative during the production process, Toyne customers are able to stay in touch with the production team via social media as well as view updates using a comprehensive online order tracking system integrated into the Toyne website.
"At Toyne, we truly mean it when we say our trucks are built to take the call," said Product Support Coordinator Bill Bird, who has been helping Toyne customers custom build apparatus for more then a decade. "The ability to further highlight our signature 'Toyne Tailored Apparatus' with customers is an opportunity to showcase how our stall-built production process and collaborative approach during construction can help them achieve everything they want in their apparatus down to the very last detail."
Customers will be able to view Toyne's customization capabilities up close and personal at this year's Fire Department Instructor's Conference (FDIC) where they will be showcasing three pieces of their premier Toyne Tailored Apparatus. In Booth #3037, Toyne will exhibit an Aerial demo truck and Albion, Pa. Fire & Rescue's Pumper truck with special features including Toyne three bottle SCBA storage located in the passenger front and rear wheel wells, a through body ladder, pike pole storage and low mount crosslays. On display in Freightliner's booth (#4521) will be the Cordova, Neb. Fire Department's Toyne Pumper which boasts an engine driven pump, dual slide in rear ladder compartments and a remote controlled bumper monitor.